The Leadership Table: New York

Join an exclusive gathering of senior Customer Success leaders for an intimate, invite-only dinner focused on the evolving role of AI in the customer experience. The Leadership Table is designed for Chief Customer Officers, VPs of Customer Success, and executive peers shaping the future of post-sale strategy. This evening will blend thoughtful conversation, curated cuisine, and peer connection in a private setting in New York. ### What We’ll Discuss __AI in CS: Where Are We Now?__ A candid exchange on how leading organizations are adopting AI in Customer Success — including wins, blockers, and lessons learned. __Cognitive Load & AI: The Next Shift__ What responsibilities should shift from humans to AI? We'll explore how CS teams are redefining their work by offloading cognitive effort to intelligent systems. ### Why Attend? - Gain practical insights from fellow CS executives navigating AI transformation - Build meaningful connections in a trusted, no-pitch environment Preview FunnelStory’s approach to Customer SuperIntelligence and join the conversation shaping the category Please Note: Attendance is limited and invite-only to ensure depth of conversation. RSVP early to confirm your seat at the table. Your host Alok Shukla Founder, FunnelStory