FunnelStory AI transforms your data warehouse into a treasure trove of insights. Learn from your best customers, understand what drives adoption, reduce CTA fatigue, Engage with precision, boost product adoption, and watch your revenue soar.
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CUSTOMER ADOPTION PLAYBOOK
Gain Visibility
Gain Visibility in how customers engage with the product & the company
Mine Historical Journeys
Discover optimum customer journeys, Identify where customers struggle & when to offer assistance
Model Adoption Funnel
Model adoption journey funnel that is inspired by your best historical adoptions
Prioritize Accounts
Identify customers who need help based on adoption, risk, and opportunity signals
Gain Visibility
Gain Visibility in how customers engage with the product & the company
Mine Historical Journeys
Discover optimum customer journeys, Identify where customers struggle & when to offer assistance
Model Adoption Funnel
Model adoption journey funnel that is inspired by your best historical adoptions
Prioritize Accounts
Identify customers who need help based on adoption, risk, and opportunity signals
Engage for Success
Engage and Nudge Customers to Success with AI
Run Targeted Campaigns
Craft custom audiences to target campaigns precisely
Optimize Funnels
With FunnelStory AI, optimize your funnel one AI recommendation at a time
See how FunnelStory can help manage Customer Success
ExploreWHAT OUR CUSTOMERS SAY
Read Success Stories of how customer success & sales teams are using FunnelStory
Gilad S.
Co-Founder
Small-Business (50 or fewer emp.)
"Data is King"
What do you like best about FunnelStory?
FunnelStory helps me understand my data, and orient my customers onto my funnel.
We use FunnelStory for both our presale and postsale processes, and it is integrated with our CRM, CDW and other autmoation systems.
We deployed Funnelstory early on, and it was very easy to integrate it into my backend data warehouse. Once the integration is done, everything else is super easy to set up, including journey funnels, automations, and reporting,
I user FunnelStory dailly to get updates on imporant changes in my customer base - both highlevel updates (how many customers completed specific milesontre, how many are at risk, etc), and also specifically (where is the customer, what is their usage, features they use, etc.)
Sandra B.
Founding LP
Mid-Market (51-1000 emp.)
"One Stop Intelligence Hub for Executives & CSMs alike"
What do you like best about FunnelStory?
I love that it brings together both structured (product usage, training stats, how many users have used feature xyz) and unstructured data (call data and sentiment, meeting notes, email content) to bring to life to a full view of a customer but also start to model learnings across the customer base from all the information collected. I'm now able to get proactive insights on leading indicators (drop in usage, change in engagement, etc) before I have a lagging indicators (churn or renewal). The insights and out of box analytics I have are superior to any combination of dashboards I get from SFDC, Looker, etc.
Pawan S.
Director of Product Management
Mid-Market (51-1000 emp.)
"Great product for free trial analytics!"
What do you like best about FunnelStory?
Really great customer service! Product is very insightful, helps with understanding key activities and signals in the trial. Easy to collect analytics. They listen and iterate fast on cstomer feedback. 10/10 would recommend to anyone wanting visibility in the trial
What do you dislike about FunnelStory?
Nothing major so far. They have released new capabilities like Journeys which have good potential, but needs some more baking time.
Jessica C.
Head of CS and Community
Small-Business (50 or fewer emp.)
"A new and incredible way to easily review customer journey progress"
What do you like best about FunnelStory?
FunnelStory is a simple and easy way to address the progress my customers are making. Set up and implementation was super easy, and right away I could identify which customers I needed to engage with more full to prevent churn.
What do you dislike about FunnelStory?
Sometimes the defaults can look too good.
Gilad Shriki
Head of Success | Descope
"With FunnelStory we went from zero data to critical baseline metrics. We're now making informed decisions on accounts and...
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Chief Product Officer | Rafay
"FunnelStory has started to give us insights into usage & patterns that we didn’t contemplate before and helping us make critical...
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Head Of Customer Success | Dusty
"FunnelStory brought all the key outcomes together and the chatbot helps me to quickly gather the data as a cheat sheet...
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CEO | VulnCheck
"With FunnelStory, it was really easy to get up and running, within a few days we had POV going and unlike other tools we could actually go back in time all of the data...
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