Awarded as the top customer success solution by Winning by Design - 2025

Unlock Your Customer's Truth. Instantly

Your team is flying blind. Critical questions about churn and adoption are buried in data you can't use. Generic AI makes things up. Your data team is a bottleneck. It's time for a new way.

Trusted by CS Teams Worldwide

The Problem

Your Data is a Weapon. Why Can't You Wield It?

Your most critical intelligence is trapped, making your team reactive instead of proactive.

The BI Black Hole

The BI Black Hole

Weeks of waiting for basic reports. Your central data team is a bottleneck. By the time you get answers, it's too late. Hello, "surprise churn."

The "Confident Liar" AI

The "Confident Liar" AI

Generic LLMs are "generalists" guessing in the dark. They don't know your business, can't access your private data, and confidently deliver fictional answers.

The Data Maze

The Data Maze

Your CRM, support tickets, product usage, and emails are all in different places. Stitching them together is a nightmare. No single source of truth, just endless silos.

The Expertise Barrier

The Expertise Barrier

Your CSMs are customer experts, not data scientists. They lack the time or the SQL skills to dig for insights. Their job is to build relationships, not query databases.

The Fusion

Brain That Understands.
An AI That Delivers.

We didn't just bolt an LLM onto your data. We built an entirely new architecture designed for truth, speed, and understanding.

The Customer Intelligence Graph (Your 'Brain')

Unify All Your Data

The Customer Intelligence Graph (Your "Brain")

This is the game-changer. Our agentic data layer is your single source of truth, built to unify all your data—structured (CRM, product) and unstructured (calls, emails, chats). It learns your business DNA, grounding every answer in 100% truth.

Renari (your AI Copilot)

Actionable Intelligence

Renari (your AI Copilot)

Renari is your reasoning platform. It's not just a chatbot; it's an AI that performs multi-step analysis. It bypasses the BI bottleneck, eliminates the expertise gap, and gives everyone on your team instant, actionable intelligence.

Automate Actionable Workflows

Automate Workflows

Automate Actionable Workflows

Renari doesn't just answer—it acts. It can generate "AI Tasks" and "Agentic Workflows" to prioritize high-impact actions. Reduce "80% busywork" and free your team to focus on customers

Predict the Future with Journey Mining

Predict the Future

Predict the Future with Journey Mining

Leverage our patent-pending technology to regenerate every historical customer journey. Understand leading indicators of churn 3-9 months in advance, and identify the "Needle Movers"—the actions that drive retention.

Teams Love FunnelStory

Discover How Our Customers Are Thriving with FunnelStory!

Sandra Bustos

Sandra Bustos

Head Of Customer Success | Dusty

FunnelStory surfaces proactive insights and leading indicators..

By combining structured and unstructured data, FunnelStory surfaces proactive insights and leading indicators—going live in under 2 hours with seamless onboarding and stellar support.

Gilad Shriki

Gilad Shriki

Head of Success | Descope

I get real-time visibility into both presale and post-sale journeys...

FunnelStory gives me real-time visibility into both presale and post-sale journeys—effortlessly integrated, easy to use daily, and backed by a responsive team that truly listens

Mohan Atreya

Mohan Atreya

Chief Product Officer | Rafay

FunnelStory Helped Us Surface Churn Risks and Uncover Deep Insights..

FunnelStory helped us surface churn risks and uncover deep insights from across systems, while revealing customer journey patterns and usage behaviors we never even thought to track.

Ensured Data Security

Security built for the Enterprise

We've taken the extra steps to ensure your data is safe. Our platform offers Role-Based Access Control and detailed Audit Logging, ensuring your data is protected and monitored at all times

SOC 2 Type IIGDPRISO

Ready to Transform Your Post-Sales?

Unlock the power of your customer data with AI-native Super­Intelligence