Protect Revenue
Discover Journeys
Manage Adoption
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TRUSTED BY
THE PROBLEM
The Challenges faced by Revenue & Customer Success Teams
1
The Challenge of Retention & Growth in a New Economic Era
Increasing customer retention and creating expansion is critical for growth in a post-ZIRP era. However, Leaders are trapped in a cycle of being asked to achieve more with less.
2
Long Time-to-Value: Revenue Analytics is Stuck in the Slow Lane
Post-sales data is a messy beast, diverse in source, storage, and type. Existing platforms struggle to tame this chaos and turn it into actionable insights.
3
Playbooks: A Recipe for Busywork
Without data-driven insights, post-sales teams rely on outdated playbooks. This creates a mountain of busy work, forcing teams to hire more customer success managers to keep up. It's a costly, inefficient mess that hurts the bottom line.
THE SOLUTION
Introducing FunnelStory
FunnelStory AI is a revenue platform for sales teams. FunnelStory supercharges adoptions, protects revenue, and delivers instant Analytics to anyone, anytime, anywhere
Stop Churn, Before it Starts
Predict likelihood of Churn, Understand drivers of retention, Diagnose/Resolve with AI.
Stop Churn, Before it Starts
Predict likelihood of Churn, Understand drivers of retention, Diagnose/Resolve with AI.
Stop Churn, Before it Starts
Predict likelihood of Churn, Understand drivers of retention, Diagnose/Resolve with AI.
Stop Churn, Before it Starts
Predict likelihood of Churn, Understand drivers of retention, Diagnose/Resolve with AI.
Supercharge Customer Adoption & Reduce Busywork
FunnelStory uses data and process mining to reveal how your best customers use your product and interact with your company. By analyzing these journeys, you can identify areas to improve retention, find obstacles, discover your most valuable customers, and create predictive journeys to drive success.
A data-driven customer journey can reduce task fatigue and costs by 80%, allowing you to focus on growing revenue.
Protect Revenue - Stop Churn Before it Starts
FunnelStory AI turns post-sales into profit by predicting churn and retention early, identifying contributing factors, and guiding the next steps.
This allows you to act proactively, protect revenue, and gain a competitive edge.
Instant Revenue Analytics - Anyone, Anything, Anytime
Ditch the spreadsheets and endless reports! Felix is your personal revenue expert, serving up instant insights on-demand. No more waiting, no more data gatekeepers - everyone on your team gets a front-row seat to the revenue show.
Ask Felix anything, get answers in a flash, and watch your revenue soar. It's time to empower your team, make data-driven decisions, and crush those sales goals!
USE CASES
What is your Usecase?
FunnelStory is a platform built for everyone
WHAT OUR CUSTOMERS SAY
Teams Love FunnelStory
Read Success Stories of how customer success & sales teams are using FunnelStory
Gilad S.
Co-Founder
Small-Business (50 or fewer emp.)
"Data is King"
What do you like best about FunnelStory?
FunnelStory helps me understand my data, and orient my customers onto my funnel.
We use FunnelStory for both our presale and postsale processes, and it is integrated with our CRM, CDW and other autmoation systems.
We deployed Funnelstory early on, and it was very easy to integrate it into my backend data warehouse. Once the integration is done, everything else is super easy to set up, including journey funnels, automations, and reporting,
I user FunnelStory dailly to get updates on imporant changes in my customer base - both highlevel updates (how many customers completed specific milesontre, how many are at risk, etc), and also specifically (where is the customer, what is their usage, features they use, etc.)
Sandra B.
Founding LP
Mid-Market (51-1000 emp.)
"One Stop Intelligence Hub for Executives & CSMs alike"
What do you like best about FunnelStory?
I love that it brings together both structured (product usage, training stats, how many users have used feature xyz) and unstructured data (call data and sentiment, meeting notes, email content) to bring to life to a full view of a customer but also start to model learnings across the customer base from all the information collected. I'm now able to get proactive insights on leading indicators (drop in usage, change in engagement, etc) before I have a lagging indicators (churn or renewal). The insights and out of box analytics I have are superior to any combination of dashboards I get from SFDC, Looker, etc.
Pawan S.
Director of Product Management
Mid-Market (51-1000 emp.)
"Great product for free trial analytics!"
What do you like best about FunnelStory?
Really great customer service! Product is very insightful, helps with understanding key activities and signals in the trial. Easy to collect analytics. They listen and iterate fast on cstomer feedback. 10/10 would recommend to anyone wanting visibility in the trial
What do you dislike about FunnelStory?
Nothing major so far. They have released new capabilities like Journeys which have good potential, but needs some more baking time.
Jessica C.
Head of CS and Community
Small-Business (50 or fewer emp.)
"A new and incredible way to easily review customer journey progress"
What do you like best about FunnelStory?
FunnelStory is a simple and easy way to address the progress my customers are making. Set up and implementation was super easy, and right away I could identify which customers I needed to engage with more full to prevent churn.
What do you dislike about FunnelStory?
Sometimes the defaults can look too good.
Gilad Shriki
Head of Success | Descope
"With FunnelStory we went from zero data to critical baseline metrics. We're now making informed decisions on accounts and...
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Mohan Athreya
Chief Product Officer | Rafay
"FunnelStory has started to give us insights into usage & patterns that we didn’t contemplate before and helping us make critical...
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Sandra Bustos
Head Of Customer Success | Dusty
"FunnelStory brought all the key outcomes together and the chatbot helps me to quickly gather the data as a cheat sheet...
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Anthony Bettini
CEO | VulnCheck
"With FunnelStory, it was really easy to get up and running, within a few days we had POV going and unlike other tools we could actually go back in time all of the data...
Watch VideoSECURITY
Security built for the Enterprise
Data, Protection, Compliance & Security
FunnelStory is ISO27001 and SOC 2 Type II compliant. We’ve taken the extra steps to ensure your data is safe.
Security Control
Our platform offers Role-Based Access Control and detailed Audit Logging, ensuring your data is protected and monitored at all times
