Calculate how much you can save by investing in AI in your customer success organization.
Organizations can reduce surprise churn using state-of-the-art AI technologies combining structured, unstructured, and business intelligence.
Revenue saved by reducing customer churn: $200K
AI can help prioritize what matters and provides intelligence on needle movers, pointed reasons for churn risk, ways to cover them, and support a customer success manager in taking care of more accounts.
Total Investment in CSM Team: 1.00M
Projected # of CSM for same work: 9
Total Investment in CSM Team (with AI): $900K
AI Agents can automatically ingest and analyze data, perform simple and sophisticated analysis, generate reports, take automated action, etc., reducing the need for dedicated Data Engineers.
Total data engineering cost: $240K
# of Data Engineers (with AI Agents): 0
Total Data Engineering Cost (with AI Agents): $0
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