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The Demise of Customer Success Platforms: Why CS Leaders are quietly quitting CS platforms?

Customer Success Platforms are outdated. AI-powered post-sales intelligence is reshaping the field with smarter, leaner, and more accountable solutions.

Browse Funnel Stories

customerSuccess

tooling

The Demise of Customer Success Platforms: Why CS Leaders are quietly quitting CS platforms?

By Alok Shukla • 3 min read

Jan 07, 2025

What is customer churn and retention

By Sanskar Suryawanshi • 4 min read

Dec 17, 2024

Introducing : FunnelStory's Account Data Cards

By Alok Shukla • 2 min read

Dec 10, 2024

What is Customer Success?

By Sanskar Suryawanshi • 5 min read

Dec 09, 2024

Top 14 Events for Customer Success Leaders to Attend in 2025

By Sanskar Suryawanshi • 9 min read

Dec 02, 2024

customerSuccess

funnelStories

Introducing: FunnelStory’s Feature Request Data Cards

By Alok Shukla • 3 min read

Nov 26, 2024

Perspective on Revenue Intelligence and AI

The Rule of 40 and the Changing Landscape with AI

By Arun Balakrishnan • 4 min read

Sep 18, 2024

Can Conversations and Business Intel Supercharge Churn Prediction

revenueManagement

tooling

Can conversations and business intel supercharge churn prediction?

By Preetam Jinka • 3 min read

Sep 15, 2024

revenueManagement

Predicting Churn/Retention in B2B SaaS - 101

By Arun Balakrishnan • 12 min read

Sep 15, 2024

READY TO TURN DATA INTO REVENUE?

Unleash the power of AI to turn trial/ adoption funnels into revenue powerhouses

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