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How to Measure and Improve Customer Churn | A CSM's Guide
Discover how to measure and reduce customer churn. Learn what a good churn rate is, common causes of attrition, and proven ways to improve retention. See how FunnelStory predicts churn early and helps teams act before risks turn into losses.
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The winning quarter for Customer SuperIntelligence | Founder's Note
By Alok Shukla
Jul 31, 2025
FunnelStory ranked Top AI Solution for Post-Sales by Winning by Design
By Alok Shukla
May 21, 2025
🎉 Meet Your New Daily Superpower: FunnelStory’s AI Tasks Are Here!
By Alok Shukla
Apr 28, 2025
AI Knows Your Customers Are Leaving (Before You Do)
By Alok Shukla
Mar 06, 2025
Exploring Agentic AI and Its Impact on Customer Success
By Alok Shukla
Feb 26, 2025
Budgeting for AI in Customer Success: Making the Financial Case
By Alok Shukla
Jan 30, 2025
Exploring how to Use AI to Eliminate Busywork in Customer Success
By Arun Balakrishnan
Jan 14, 2025
customerSuccess
tooling
The Demise of Customer Success Platforms: Why CS Leaders are quietly quitting CS platforms?
By Alok Shukla
Jan 07, 2025
What is customer churn and retention
By Sanskar Suryawanshi
Dec 17, 2024