Awarded as the top customer success solution by Winning by Design - 2025
Productivity

Triple your CSM
Productivity

With FunnelStory, Handle more accounts without
burning out your Customer Success team

⭐️ Features Patent-Pending Technology for hyper-dense knowledge graphs and high-precision churn/expansion prediction

Trusted by CS Teams Worldwide

Cut 80% Busywork

Eliminate Busywork & Surface Key Moments with AI-Customer Journeys

AI-Customer Journeys cut 80% of busywork by highlighting key moments and automating adoption funnels.

Deployed in just 1.5 hours, our agentic AI builds a dense knowledge graph from all data types, eliminating months of consulting and boosting CSM efficiency - saving both time and cost.

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Eliminate Manual Tasks

Focus on High-Impact Actions with Renari’s AI-Tasks

Renari’s AI-Tasks eliminate manual task-building by autonomously creating workflows that prioritize high-impact actions based on revenue and urgency.

With clear account importance indicators and no need for static rules or reconfiguration, CSMs can manage more accounts efficiently - without the burnout..

Detect Churn In Advance

Reduce Research Hours to Minutes with Needle Movers

Needle Movers cut hours of customer research to minutes by detecting churn signals 3 - 9 months in advance.

By analyzing conversations, usage, and business intel, it surfaces early indicators like competitor mentions, pricing concerns, tone shifts, and product issues - delivering actionable insights to CSMs daily, without adding to their workload.

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Teams Love FunnelStory

Discover How Our Customers Are Thriving with FunnelStory!

Sandra Bustos

Sandra Bustos

Head Of Customer Success | Dusty

By combining structured and unstructured data, FunnelStory

By combining structured and unstructured data, FunnelStory surfaces proactive insights and leading indicators—going live in under 2 hours with seamless onboarding and stellar support.

Gilad Shriki

Gilad Shriki

Head of Success | Descope

FunnelStory gives me real-time visibility into both presale

FunnelStory gives me real-time visibility into both presale and post-sale journeys—effortlessly integrated, easy to use daily, and backed by a responsive team that truly listens

Mohan Atreya

Mohan Atreya

Chief Product Officer | Rafay

FunnelStory helped us surface churn risks and uncover deep

FunnelStory helped us surface churn risks and uncover deep insights from across systems, while revealing customer journey patterns and usage behaviors we never even thought to track.

Ensured Data Security

Security built for the Enterprise

We've taken the extra steps to ensure your data is safe. Our platform offers Role-Based Access Control and detailed Audit Logging, ensuring your data is protected and monitored at all times

SOC 2 Type IIGDPRISO

Ready to Transform Your Post-Sales?

Unlock the power of your customer data with AI-native Super­Intelligence