Trusted by Startups & Enterprises
Built with Agentic AI
FunnelStory’s Felix is built on a fully agentic architecture. From Data ingestion, customer journey mining, Designed for security and precision, multiple agents work together to handle data configuration, validation, and output—eliminating manual effort and ensuring trusted, real-time intelligence.
Enterprise Data to SuperIntelligence
FunnelStory is the only AI reasoning platform that can harness both structured and unstructured enterprise data to generate customer superintelligence. FunnelStory’s Felix AI connects to enterprise data in minutes and builds a unified knowledge graph that is further harnessed to drive customer superintelligence.
This customer superintelligence can be harnessed through both out-of-the-box features, such as churn prediction, product adoption, needle movers, workflow, etc, and through an open-ended conversational BI platform for open-ended business outcomes
Customer journey mining with AI
FunnelStory AI uses a patent-pending technology that relies on the concepts of activity mining, ML, and Markov chains to regenerate entire historical customer journeys of any and every engagement that a customer ever had with an organization.
This is used to discover growth loops, engagement drivers, and design optimum journey paths, to maximize revenue outcomes
Predict Churn/Expansion with high precision
FunnelStory's AI uniquely combines product usage, account, conversation, and revenue data to cut surprise churn by up to 90%, and get leading indicators of churn/expansion 3-9 months in advance
This patent-pending technology offers high precision, low noise, and actionable insights into churn drivers. It empowers post-sales teams to intervene and proactively save more customers
Felix: AI Reasoning over enterprise data
FunnelStory's Felix AI, provides a conversational interface for you to perform AI-reasoning and AI-search over your enterprise revenue data. From simple inquiries, estimating churn prediction, forecasting revenue, strategizing sales or engaging in reasoning over revenue data, FunnelStory Felix AI can do it all. Extend queries to calls, insights into actions. Try it now, or book a demo.
Smart nudges, data insights
FunnelStory can automatically recommend both digital nudges and AI tasks based on analyzing customer journeys and needle movers, that are best designed to move your account to desired outcomes.
It helps companies gain at least 20% to 40% additional productivity per CSM by using Smart nudges and AI tasks
Data to Insights in < 1 day
FunnelStory AI’s median deployment time is less than 2 hours. In most scenarios, FunnelStory can be deployed in less than a day. FunnelStory does not require data engineers or professional services to configure itself.
Agentic architecture ensures an autonomous configuration, extraction of insights, and starts to deliver value in less than a day
Connect your data without hassle
Integrations available to connect with your entire enterprise, structured and unstructured data - from CRMs, data warehouses, meeting software, revenue software, chat software, ETL, Reverse ETLs, Support Systems, and a lot more
Databricks
Database
Zoom
Meetings
Gong
Meetings
Freshdesk
Customer Support
BigQuery
Data Warehouse
Snowflake
Database
MySQL
Database
PostgreSQL
Database
Slack
Messaging Service
Zendesk
Customer Support
Intercom
Customer Support
Sendgrid
Email Delivery
Hubspot
CRM
Salesforce
CRM
Segment
Data Platform
SECURITY
Security built for the Enterprise
Data, Protection, Compliance & Security
FunnelStory is ISO27001, SOC 2 Type II and GDPR compliant. We’ve taken the extra steps to ensure your data is safe.
Security Control
Our platform offers Role-Based Access Control and detailed Audit Logging, ensuring your data is protected and monitored at all times