Awarded as the top customer success solution by Winning by Design - 2025

Stop Churn.
Protect Revenue!

Cut Surprise Churn by > 90% with Patent Pending technology

⭐️ Features Patent-Pending Technology for hyper-dense knowledge graphs and high-precision churn/expansion prediction

Trusted by Startups & Enterprises

Identifying Surprise Churn Before It Happens

FunnelStory helps you identify surprise churn before it happens by leveraging advanced AI to predict customer behavior patterns and prevent revenue loss

Our platform unifies usage data, business intelligence, and conversations to give a complete view of customer health. By analyzing emails, chats, and support tickets, it reveals sentiment signals traditional tools miss. Our advanced AI delivers precise risk predictions - and gets you up and running in just one day.

Predict Churn 3-9 Months Early with Needle Movers

FunnelStory gives you time to act, not just react - surfacing churn or expansion signals 3–9 months in advance using patent-pending analysis of enterprise data.

FunnelStory focuses on leading indicators, not lagging metrics—spotting churn risks early, identifying key behavioral and sentiment-driven “needle movers,” and delivering high-precision alerts with minimal noise. Each signal comes with clear, actionable recommendations to help your team retain customers effectively.

Protect and Grow Your Revenue

FunnelStory predicts renewal and churn likelihood - empowering revenue teams to act early, mitigate risk, and unlock growth.

Felix, our agentic AI, builds a dynamic knowledge graph from your data to deliver real-time, context-rich insights. It uncovers churn drivers by analyzing patterns across accounts and adapts continuously to detect risks—without relying on manual rules or constant reconfiguration.

See it in Action

FunnelStory proactively predicts churn and manages your customer base.

Customer Testimonials

Sandra Bustos

Sandra Bustos

Head Of Customer Success | Dusty

How FunnelStory Delivers Instant, Unified Customer Intelligence

By combining structured and unstructured data, FunnelStory surfaces proactive insights and leading indicators—going live in under 2 hours with seamless onboarding and stellar support.

Gilad Shriki

Gilad Shriki

Head of Success | Descope

How FunnelStory transformed Descope’s customer journey

FunnelStory gives me real-time visibility into both presale and post-sale journeys—effortlessly integrated, easy to use daily, and backed by a responsive team that truly listens

Mohan Atreya

Mohan Atreya

Chief Product Officer | Rafay

How Rafay transformed customer success with FunnelStory

FunnelStory helped us surface churn risks and uncover deep insights from across systems, while revealing customer journey patterns and usage behaviors we never even thought to track.

SECURITY

Security built for the Enterprise

Data, Protection, Compliance & Security

FunnelStory is ISO27001, SOC 2 Type II and GDPR compliant. We’ve taken the extra steps to ensure your data is safe.

Security Control

Our platform offers Role-Based Access Control and detailed Audit Logging, ensuring your data is protected and monitored at all times

Ready to Transform Your Post-Sales?

Unlock the power of your customer data with AI-native Super­Intelligence