Support

At FunnelStory, we're committed to providing exceptional support to ensure you get the most out of our platform. Our dedicated support team is here to assist you with any questions, issues, or feedback you may have.

Support Hours

Our support team is available Monday to Friday, from 9 AM PT to 6 PM PT.

First Response SLA

We strive to respond to all support inquiries within 24 business hours.

How to Get Support

We offer multiple channels for you to reach out to our support team:

1. Create a Support Case: Intercom Chatbot / FunnelStory Community
   • Log in to your FunnelStory workspace and submit a detailed support case using the Intercom Chatbot in the bottom right corner. Our team will be notified immediately and work to resolve your issue.
2. Email Support: [email protected]
   • Send an email to our support team, and we'll get back to you promptly.
3. Knowledge Base: FunnelStory Documentation
   • Our comprehensive knowledge base contains articles, guides, and troubleshooting tips to help you resolve common issues.

We're here to ensure you have a seamless experience with our platform. Don't hesitate to reach out if you need any assistance!