Draft an email to Adobe addressing their current account status, usage patterns, and next steps.

Subject: Account Status Update and Next Steps

Dear Adobe Team,

I hope this message finds you well. I am reaching out to provide an update on your current account status, recent usage patterns, and to discuss recommended next steps.

Account Status:
Your account is currently active, with your subscription set to expire on June 29, 2025. However, our recent analysis indicates a low confidence in retention, with a potential risk of churn. This is based on observed engagement and activity trends over the past month.

Usage Patterns:

• Activity levels, including pull requests, issues, and repository creation, have been moderate but are showing signs of decline.
• Recent engagement is concentrated among a small group of users, with limited new user onboarding.
• The variety of activities is narrowing, focusing mainly on core development actions, with fewer conversations or support interactions.
• There has been no significant increase in product adoption or expansion efforts in the last 30 days.

Next Steps:

• We recommend a review session to discuss your current objectives and identify any challenges your team may be facing.
• Consider expanding user onboarding and encouraging broader team participation to maximize value from the platform.
• If there are specific features or support needs, please let us know so we can address them promptly.

We are committed to your success and would appreciate the opportunity to partner more closely to ensure you achieve your goals. Please let us know your availability for a call, or if there are any immediate concerns we can help resolve.

Best regards,
[Your Name]
[Your Position]
[Your Company]